Shipping policy
Introduction Welcome to ZEROHOUR. We’re committed to delivering your order efficiently and transparently. Please review our shipping policy to understand how we process and ship your items. We process orders within 24-72 hours and deliver them within 6-15 days depending on your location, with tracked shipment included for your convenience. We also offer a 30-day refund/exchange policy for all orders, ensuring a hassle-free shopping experience. For any queries or assistance, our customer support team is always ready to help. Shipping Rates Shipping costs are calculated at checkout based on the weight, dimensions, and destination of your order. Order Tracking Once your order is shipped, you’ll receive a confirmation email with a tracking number so you can monitor your package in real time. Lost or Damaged Packages If your package is lost or arrives damaged, please contact us at support@zerohourclothings.com within 7 days of the delivery date. We’ll work with you to resolve the issue promptly. Incorrect Address Please ensure your shipping address is accurate before placing your order. ZERO HOUR is not responsible for lost or undelivered packages due to incorrect or incomplete addresses provided by the customer.